Modern Slavery Statement
Cleaners TW9 Modern Slavery Statement
This Modern Slavery Statement sets out the steps Cleaners TW9 has taken, and continues to take, to prevent modern slavery and human trafficking within our operations and supply chains. We are committed to conducting our business ethically, transparently, and in full respect of human rights.
Our Commitment and Zero-Tolerance Policy
Cleaners TW9 maintains a zero-tolerance approach to all forms of modern slavery, human trafficking, forced labour, and child labour. This applies to every part of our organisation and to all individuals and companies we engage with. We expect all employees, contractors, and suppliers to uphold the same high standards and to act in a way that is consistent with our values and legal obligations.
No form of exploitation is acceptable in our business or supply chain. Where any concerns arise, we act promptly to investigate, address, and remediate the issue, including, where appropriate, terminating relationships that do not meet our standards.
Our Business and Supply Chains
Cleaners TW9 provides professional cleaning services to residential and commercial clients. Our operations require the use of cleaning products, equipment, and selected outsourced services. These goods and services are sourced from a range of suppliers and subcontractors, primarily within the United Kingdom, but potentially including international manufacturers and distributors.
We recognise that certain sectors and regions may present higher risks of modern slavery. As such, we focus particular attention on suppliers involved in labour provision, cleaning materials, textiles, and equipment manufacturing.
Supplier Standards and Audits
We are committed to working only with suppliers and partners who share our stance on modern slavery. All suppliers are expected to comply with applicable labour, employment, and human rights laws and to implement policies and practices that prevent exploitation.
To support this, we carry out due diligence when selecting and reviewing suppliers. This may include requesting information about working conditions, recruitment practices, use of subcontractors, and compliance with modern slavery legislation. Where appropriate, we conduct audits or assessments, which can involve site visits, document reviews, and discussions with management and workers.
If a supplier is found to be in breach of our standards, we will engage with them to agree corrective actions and timescales. Continued non-compliance or unwillingness to remediate will result in suspension or termination of the relationship.
Reporting Channels and Whistleblowing
Cleaners TW9 encourages anyone connected with our business to raise concerns about modern slavery or unethical conduct without fear of retaliation. This includes our employees, agency workers, suppliers, and any other stakeholders.
Concerns can be reported through internal reporting channels, including line managers and senior management. We also support the use of independent reporting avenues, such as external advisory bodies or relevant public authorities, where individuals feel more comfortable doing so.
All reports are treated seriously. We will investigate concerns promptly, maintain confidentiality where possible, and take appropriate action, including referring matters to law enforcement or regulators where required.
Training, Awareness, and Responsibilities
Responsibility for day-to-day implementation of this statement sits with the management team of Cleaners TW9. Managers are required to promote awareness of modern slavery risks and ensure that decisions about recruitment, contracting, and supplier selection reflect our commitments.
We provide guidance and, where necessary, training to staff involved in procurement, recruitment, and contract management so they can recognise indicators of modern slavery and understand how to respond to concerns. We also communicate our expectations to suppliers at the outset of our relationship and during periodic reviews.
Monitoring and Annual Review
We recognise that tackling modern slavery is an ongoing process that requires continual improvement. Cleaners TW9 therefore reviews this Modern Slavery Statement and related procedures at least once every year, or more frequently if there are significant changes in our operations or in applicable legislation.
The annual review considers the effectiveness of our actions, feedback from stakeholders, audit findings, and any reported incidents. Where gaps or areas for improvement are identified, we will update our policies, strengthen our due diligence, and enhance training and communication.
This Modern Slavery Statement represents our current approach to preventing modern slavery and human trafficking in our business and supply chains. It reflects our commitment to respect human dignity, uphold ethical standards, and conduct our services in a responsible and lawful manner.